C I TASSER job still processing

Dear Zhang lab team,
I am using CI TASSER for the first time. I submitted my job the previous week and got the link https://zhanglab.ccmb.med.umich.edu/C-I-TASSER/output/CIT508 to check status. But the status still remains the same 'the sequence has been submitted and in processing'.
I wanted to know whether I have submitted the job correctly and when can I expect a result or how can I retrieve the results.

K Sindhu