Recover a result

Hello There,
I have submitted an amino acid sequence to predict a 3D structure and received the result with an ID number on 6/3/2018. I know the website keep the result for 2 months, however, I really need to review the result again. Is there anyways the results can be recovered? I have downloaded the tar.bz2 file which supposes to have entire results, however, I can't open it now? Is there a specific program by which I can open the file?
Thanks for your help
AD